LOCKED “we”, “us”, “our” is committed to maintaining customer privacy through an ethical performance culture that is based on trust, simplicity and confidence. It is one of LOCKED ‘s core principles to secure customer information while using our mobile applications (“products”), and provide privacy protection that is critical in maintaining trust and providing better services. LOCKED’s individual privacy protection policy ensures the confidentiality of customer information under the defined terms and conditions below.
Information We Collect
1.1 We may collect Personal Data from you, such as your name, e-mail address when you create an account to log in to your Account.
1.2 If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other information included in the e-mail, in order to send you a reply.
1.3 We also collect other types of Personal Data that you provide to us voluntarily, such as your operating system and version, device identifier, account meta data and other information when you use the services provided by LOCKED.
The Purpose of Collecting Information
2. Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We will only use Personal Data in ways that are compatible with the purposes for which it was collected or as subsequently authorized by you. We use your Personal Data in the following ways:
i) To facilitate the creation of and secure your Account on our network
ii) To identify you as a user in our system and provide support to you when requested
iii) To improve the quality of experience when you interact with our App and Service
iv) To send you a welcome e-mail to verify ownership of the e-mail address provided when your Account was created
v) To send you administrative e-mail notifications, such as security or support and maintenance advisories
vi) To send newsletters, surveys, offers, and other promotional materials related to our Service and for our other marketing purposes.
Security of Your Personal Data
3. We are committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. We also require you to enter a password to access your Account information. The password is hashed and securely transmitted over the network.
Please do not disclose your Account password to unauthorized people. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we use reasonable efforts to protect your Personal Data, we cannot guarantee its absolute security.
4.1 In case any competent government authority requests us to disclose any personal user identification information in accordance with relevant legal procedures, laws or regulations, we will provide such personal user information according to the requirements of the government authority or for the purpose of public safety. LOCKED will assume no liability for any disclosure in such case.
4.2 LOCKED will not assume any responsibility for any of your personal information that is disclosed for your own reasons (for example, when you voluntarily disclose to other people your password or when you share your account with other people).
4.3 LOCKED assumes no responsibility for any personal information that is lost, disclosed, or falsified due to forces beyond LOCKED’s control, including but not limited to events that may affect normal network operations, such as hacker attack, intrusion or attack of computer virus and temporary closure of websites due to government regulations or actions.
4.5 LOCKED assumes no responsibility when your personal information is disclosed due to unpredictable and inevitable risks of the internet, including without limitation: virus attack, hijacking, temporary site closure or server closure resulted from government control and inevitable technical defects of the software due to technical level at the time of development.
You are always welcome to contact us for any feedback, questions, complaints or claims you may have related to the Service. Please direct your requests using the form on the first page of this site